CryptoX - P2P USDT Exchange

1. Information We Collect

1.1 Personal Information

When you use our services, we may collect:

Name and contact information (email, phone number)
Authentication data (Google account, phone verification)
Payment information (UPI ID, bank account details)
Cryptocurrency wallet addresses
Transaction history and order details

1.2 Technical Information

IP address and device information
Browser type and version
Usage patterns and preferences
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process your cryptocurrency transactions
Verify your identity and prevent fraud
Provide customer support and respond to inquiries
Send important updates about your orders
Improve our services and user experience
Comply with legal and regulatory requirements
Detect and prevent security threats

3. Information Sharing

3.1 We Do Not Sell Your Data

We never sell, rent, or trade your personal information to third parties for marketing purposes.

3.2 Limited Sharing

We may share your information only in these specific circumstances:

With payment processors to facilitate transactions
With blockchain networks to process cryptocurrency transfers
With law enforcement when legally required
With service providers who help us operate the platform
In case of business merger or acquisition (with notice)

4. Data Security

4.1 Security Measures

We implement industry-standard security measures:

End-to-end encryption for sensitive data
Secure servers with regular security audits
Multi-factor authentication options
Regular security monitoring and threat detection
Secure coding practices and vulnerability testing

Security Notice

While we implement strong security measures, no system is 100% secure. Please use strong passwords and keep your account credentials confidential.

5. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your data (subject to legal requirements)
Portability: Export your data in a machine-readable format
Objection: Object to certain types of data processing
Restriction: Request limitation of data processing

6. Cookies and Tracking

6.1 Essential Cookies

We use essential cookies to provide basic functionality like user authentication and security features.

6.2 Analytics

We use analytics tools to understand how users interact with our platform and improve our services.

7. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Transaction records may be kept for up to 7 years for regulatory compliance.

8. International Transfers

Your data is primarily stored and processed in India. If we need to transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:

Data Protection Officer

Email: privacy@cryptox.com

Phone: +91 98765 43210

Response time: Within 30 days